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OHQ's records are sufficient proof of a cost that is payable unless they are shown to be wrong. Client will certainly utilize its sensible endeavours to inform OHQ of any type of billing disagreement within fourteen (14) days of receipt of a billing, following the procedure detailed in Section 15. If Customer disputes an invoice, the billing needs to remain to be paid promptly nonetheless OHQ will certainly credit or refund Client if it is later reasonably established by OHQ or according to the disagreement resolution procedure detailed in Section 15 that the invoice was incorrect and the Client is qualified to a credit report or reimbursement.
Such alterations might include, without limitation, changes for the Subscription Costs or Usage Fees for OHQ Paid Services, modifications to the use allocations included in the Pricing Plans, and discontinuation of Prices Strategies. (a) Each such revision will take impact after reasonable advancement written notice is given to Client (for instance, by being published to the OHQ Website), other than that any type of such revision that affects a Selected Paid Service will relate to Consumer beginning at the start of a Paid Service Term starting no less than thirty (30) days from the day which OHQ offers notice of such modification to Customer according to Area 16.8.
If Customer does not end its use of any damaged Selected Paid Service prior to the efficient date of such alteration, Consumer will certainly be deemed to have actually consented to such modification relative to such Selected Paid Solution. (b) If a Pricing Strategy picked by Customer is terminated, OHQ will supply Client with affordable advance notification of no much less than thirty (30) days and Client will certainly be provided the alternative of selecting a brand-new Prices Plan from then-current pricing strategies used by OHQ.
For avoidance of question, this paragraph does not relate to adjustments to the Catalog, which are dealt with in Area 7 (live receptionist answering service).1. Customer represents that all info given by Consumer and its customers to OHQ (consisting of, without restriction, all contact information and info pertaining to Consumer's Charge card) is exact, updated and complete at the time it is provided to OHQ
Customer has to whatsoever times abide by all laws, laws, standards and codes appropriate about its usage of OHQ Offerings and the Consumer's supply of its services and product to its callers. Customer will certainly not use any OHQ Offerings to take part in, or to motivate or assist others to participate in, any kind of unlawful or fraudulent tasks.
If a brand-new Paid Solution Term begins earlier than three (3) days after such email is sent out, Consumer will certainly incur the applicable Registration Charge for the new Paid Service Term (the ""). The reliable day of such termination will certainly be either (i) the Requested Discontinuation Date, or ought to Customer not mention a Requested Discontinuation Day, (ii) the last day of the Last Paid Service Term.
Where Consumer ends according to this Area 10.1(b): (i). The Membership Fees that have been pre-paid will certainly be preserved and the OHQ Offerings available to Customer up until the last day of the Final Paid Solution Term (subject to reinstatement costs under condition 10.3(e)) and the unused balance of the Prepaid Usage Credit scores will be kept by OHQ for future usage by Client if Customer makes a decision to re-instate or otherwise re-commence the OHQ Solution according to Section 10.3(e); or (ii).
(b) Adhering to discontinuation of any OHQ Service, OHQ will certainly not be responsible at all for addressing calls, taking or delivering messages, or carrying out any type of various other tasks in link with such OHQ Service. (c) Upon discontinuation of all OHQ Providers, OHQ might end Client's Account and Consumer's accessibility to the Account.
(e) Complying with discontinuation of any OHQ Solutions, OHQ will have no responsibility to reinstate or otherwise recommence such OHQ Solutions. If OHQ elects (in its discernment) to reinstate or otherwise recommence an ended OHQ Services, OHQ might call for that Customer pay a reinstatement charge of $30 (to cover OHQ's practical prices in processing the reinstatement) Details gathered by OHQ from Customer and its callers may be made use of, divulged and shared by OHQ based on OHQ's personal privacy policy as available on the OHQ Web Site ("") and as might be modified from time to time.
The Controller thus designates the Processor with respect to processing tasks taken on during the stipulation of assistant solutions. OHQ and Consumer recognize and concur that the Cpu is subject to the adhering to responsibilities: The Cpu will abide with the relevant Data Security Rules and must: (a) only act upon the composed guidelines of the Controller and make sure those acting under their authority do the same; (b) make sure that individuals refining the information undergo a duty of confidence; (c) use its best endeavours to safeguard and shield all individual data from unsanctioned or illegal processing, including (however not restricted to) unintentional loss, destruction or damages; (d) guarantee that all handling satisfies the demands of the GDPR and related Data Protection Legislation; (e) ensure that where a Sub-Processor is utilized, they: only engage a Sub-Processor with the prior consent of the Controller; notify the Controller of any kind of intended modifications concerning Sub-Processors; they carry out a created contract consisting of the same information defense commitments as laid out in these Terms; comprehend that any kind of failure for the Sub-processor to abide with the Data Security Regulation, the Cpu remains completely liable to the Controller for the performance of the Sub-Processor's commitments; and aid the Controller in offering subject access and enabling data based on exercise their rights under the Data Defense Rules.
The Controller will execute ample and suitable onboarding and due persistance look for all Cpus, with a complete evaluation of the compulsory Information Defense Legislation demands. The Controller shall verify that the Cpu has sufficient and documented procedures for information breaches, information retention and information transfers in place. The Controller shall get proof from the Processor as to the: (a) confirmation and reliability of the employees used by the Processor; (b) any type of certifications, accreditations and policies as referred to in the onboarding process; (c) technological and functional steps used in guarding the Personal Data; and (d) procedures in area for enabling data based on exercise their rights, consisting of (yet not limited to), subject gain access to requests, erasure & rectification treatments and constraint of handling procedures.
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