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OHQ's records suffice proof of a charge that is payable unless they are revealed to be wrong. Client will certainly utilize its sensible efforts to inform OHQ of any billing dispute within fourteen (14) days of invoice of an invoice, adhering to the process detailed in Area 15. If Consumer disagreements an invoice, the invoice has to remain to be paid in a timely manner nonetheless OHQ will certainly attribute or reimburse Customer if it is later on fairly identified by OHQ or pursuant to the disagreement resolution procedure detailed in Area 15 that the invoice was inaccurate and the Customer is entitled to a credit rating or reimbursement.

Such alterations might include, without constraint, adjustments for the Registration Fees or Use Costs for OHQ Paid Providers, adjustments to the use allocations included in the Prices Plans, and discontinuation of Prices Strategies. (a) Each such alteration will certainly work after sensible advancement written notice is given to Customer (for instance, by being posted to the OHQ Internet Site), except that any such revision that impacts a Selected Paid Solution will relate to Client beginning at the start of a Paid Service Term starting no much less than thirty (30) days from the day which OHQ provides notice of such alteration to Consumer based on Section 16.8.

If Customer does not end its use any kind of damaged Selected Paid Service prior to the effective date of such revision, Consumer will certainly be regarded to have actually consented to such modification with regard to such Selected Paid Service. (b) If a Prices Plan picked by Consumer is ceased, OHQ will certainly give Consumer with affordable development notice of no less than thirty (30) days and Customer will certainly be offered the choice of choosing a new Pricing Plan from then-current rates plans offered by OHQ.

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For evasion of doubt, this paragraph does not put on modifications to the Rate List, which are attended to in Section 7 (alice virtual receptionist).1. Customer represents that all details provided by Customer and its customers to OHQ (consisting of, without restriction, all call information and info relating to Customer's Charge card) is precise, up-to-date and total at the time it is given to OHQ

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Client should at all times comply with all legislations, policies, standards and codes appropriate in link with its use of OHQ Offerings and the Client's supply of its product and services to its customers. Client will certainly not make use of any kind of OHQ Offerings to participate in, or to encourage or aid others to take part in, any type of illegal or illegal activities.

If a brand-new Paid Service Term begins earlier than three (3) days after such e-mail is sent out, Consumer will sustain the suitable Registration Cost for the new Paid Service Term (the ""). The efficient date of such discontinuation will certainly be either (i) the Asked For Discontinuation Day, or ought to Client not state an Asked for Termination Day, (ii) the last day of the Last Paid Solution Term.

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Where Client terminates pursuant to this Area 10.1(b): (i). The Subscription Costs that have actually been pre-paid will certainly be kept and the OHQ Offerings readily available to Client up until the last day of the Last Paid Solution Term (based on reinstatement fees under provision 10.3(e)) and the unused equilibrium of the Prepaid Use Credit history will be maintained by OHQ for future usage by Consumer if Consumer chooses to re-instate or otherwise re-commence the OHQ Solution pursuant to Section 10.3(e); or (ii).

(b) Complying with termination of any OHQ Service, OHQ will not be liable whatsoever for addressing calls, taking or delivering messages, or carrying out any various other tasks in link with such OHQ Solution. (c) Upon termination of all OHQ Solutions, OHQ might terminate Consumer's Account and Customer's accessibility to the Account.

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(e) Following termination of any type of OHQ Providers, OHQ will certainly have no obligation to renew or otherwise recommence such OHQ Services. If OHQ chooses (in its discretion) to reinstate or otherwise recommence a terminated OHQ Solutions, OHQ may call for that Customer pay a reinstatement cost of $30 (to cover OHQ's affordable expenses in processing the reinstatement) Details accumulated by OHQ from Customer and its callers may be made use of, disclosed and shared by OHQ in conformity with OHQ's privacy policy as available on the OHQ Web Site ("") and as may be modified once in a while.

The Controller hereby designates the Cpu relative to handling tasks embarked on in the training course of the provision of receptionist services. OHQ and Consumer acknowledge and concur that the Cpu is subject to the following commitments: The Cpu will follow the pertinent Information Security Regulations and should: (a) only act upon the composed instructions of the Controller and guarantee those acting under their authority do the same; (b) guarantee that people processing the data undergo a task of confidence; (c) utilize its ideal efforts to guard and shield all individual data from unauthorised or illegal handling, consisting of (however not limited to) unexpected loss, damage or damages; (d) make certain that all handling meets the demands of the GDPR and relevant Information Protection Laws; (e) make certain that where a Sub-Processor is made use of, they: just engage a Sub-Processor with the previous consent of the Controller; educate the Controller of any designated modifications worrying Sub-Processors; they apply a created contract containing the exact same data protection obligations as set out in these Terms; understand that any type of failure on the part of the Sub-processor to abide with the Information Security Laws, the Processor stays completely reliant the Controller for the performance of the Sub-Processor's commitments; and aid the Controller in supplying subject access and enabling information topics to exercise their rights under the Data Protection Regulations.

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The Controller shall perform appropriate and ideal onboarding and due persistance look for all Cpus, with a complete analysis of the required Data Defense Law requirements. The Controller shall validate that the Processor has ample and recorded processes for information breaches, information retention and data transfers in position. The Controller will acquire proof from the Cpu as to the: (a) confirmation and reliability of the staff members utilized by the Processor; (b) any kind of certificates, certifications and plans as referred to in the onboarding procedure; (c) technical and operational actions made use of in protecting the Personal Information; and (d) procedures in position for enabling information based on exercise their legal rights, consisting of (however not restricted to), subject accessibility requests, erasure & correction procedures and limitation of handling actions.