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OHQ's documents are sufficient evidence of a fee that is payable unless they are revealed to be wrong. Client will use its reasonable endeavours to alert OHQ of any type of invoice dispute within fourteen (14) days of receipt of a billing, following the procedure detailed in Area 15. If Consumer disputes an invoice, the billing must remain to be paid on time nonetheless OHQ will certainly attribute or reimburse Client if it is later reasonably determined by OHQ or pursuant to the dispute resolution procedure described in Section 15 that the invoice was wrong and the Customer is entitled to a credit report or refund.

Such modifications might consist of, without limitation, modifications for the Subscription Costs or Use Costs for OHQ Paid Providers, adjustments to the usage allocations consisted of in the Rates Strategies, and discontinuation of Rates Strategies. (a) Each such modification will work after sensible development composed notification is given to Client (for example, by being posted to the OHQ Internet Site), other than that any such revision that influences a Selected Paid Solution will relate to Client starting at the beginning of a Paid Service Term starting no less than thirty (30) days from the date which OHQ provides notice of such modification to Customer according to Area 16.8.

If Consumer does not end its use of any type of afflicted Selected Paid Solution prior to the reliable date of such alteration, Consumer will certainly be regarded to have agreed to such revision relative to such Selected Paid Solution. (b) If a Pricing Plan chosen by Consumer is terminated, OHQ will give Consumer with reasonable advancement notification of no less than thirty (30) days and Customer will certainly be offered the option of choosing a new Prices Plan from then-current prices strategies provided by OHQ.

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For avoidance of question, this paragraph does not relate to adjustments to the Price List, which are dealt with in Area 7 (nexa virtual receptionist).1. Consumer stands for that all info given by Client and its customers to OHQ (consisting of, without restriction, all get in touch with details and details relating to Customer's Bank card) is precise, updated and complete at the time it is offered to OHQ

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Client must in any way times abide by all regulations, laws, requirements and codes relevant about its use OHQ Offerings and the Client's supply of its item and services to its callers. Customer will certainly not make use of any type of OHQ Offerings to participate in, or to motivate or aid others to participate in, any illegal or illegal tasks.

If a brand-new Paid Service Term starts earlier than 3 (3) days after such email is sent out, Client will certainly sustain the suitable Membership Cost for the brand-new Paid Service Term (the ""). The reliable day of such termination will certainly be either (i) the Requested Termination Day, or must Consumer not specify a Requested Discontinuation Day, (ii) the last day of the Last Paid Service Term.

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Where Consumer ends according to this Area 10.1(b): (i). The Membership Costs that have actually been pre-paid will certainly be kept and the OHQ Offerings offered to Consumer up until the last day of the Final Paid Service Term (based on reinstatement charges under condition 10.3(e)) and the unused equilibrium of the Prepaid Usage Credit report will be preserved by OHQ for future usage by Consumer if Customer decides to re-instate or otherwise re-commence the OHQ Service according to Section 10.3(e); or (ii).

(b) Adhering to termination of any OHQ Solution, OHQ will certainly not be responsible by any means for addressing calls, taking or supplying messages, or performing any kind of various other tasks about such OHQ Service. (c) Upon discontinuation of all OHQ Providers, OHQ might end Client's Account and Consumer's access to the Account.

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(e) Following discontinuation of any OHQ Solutions, OHQ will have no obligation to restore or otherwise recommence such OHQ Providers. If OHQ elects (in its discernment) to renew or otherwise recommence a terminated OHQ Solutions, OHQ might need that Consumer pay a reinstatement cost of $30 (to cover OHQ's sensible costs in processing the reinstatement) Details accumulated by OHQ from Client and its customers might be used, divulged and shared by OHQ in conformity with OHQ's privacy plan as offered on the OHQ Website ("") and as may be modified every so often.

The Controller thus selects the Processor relative to processing activities undertaken in the training course of the stipulation of assistant solutions. OHQ and Client acknowledge and agree that the Processor is subject to the adhering to responsibilities: The Processor shall abide with the pertinent Information Protection Regulations and should: (a) just act upon the created guidelines of the Controller and make sure those acting under their authority do the same; (b) ensure that individuals processing the data go through an obligation of self-confidence; (c) utilize its finest endeavours to protect and shield all individual information from unauthorised or unlawful handling, consisting of (but not limited to) unintentional loss, damage or damage; (d) ensure that all handling satisfies the needs of the GDPR and related Data Defense Regulation; (e) make sure that where a Sub-Processor is used, they: only involve a Sub-Processor with the prior authorization of the Controller; notify the Controller of any intended adjustments concerning Sub-Processors; they execute a composed agreement containing the exact same information defense obligations as set out in these Terms; understand that any kind of failing on the part of the Sub-processor to adhere to the Information Defense Regulation, the Cpu continues to be fully reliant the Controller for the efficiency of the Sub-Processor's commitments; and help the Controller in giving subject access and permitting data based on exercise their rights under the Information Security Rules.

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The Controller shall accomplish sufficient and appropriate onboarding and due persistance checks for all Cpus, with a full assessment of the compulsory Information Defense Legislation demands. The Controller shall validate that the Processor has sufficient and recorded procedures for data breaches, data retention and data transfers in position. The Controller will acquire proof from the Cpu as to the: (a) confirmation and reliability of the employees used by the Cpu; (b) any kind of certifications, accreditations and policies as described in the onboarding process; (c) technological and functional procedures made use of in safeguarding the Personal Data; and (d) procedures in area for permitting data based on exercise their civil liberties, consisting of (yet not restricted to), subject gain access to requests, erasure & correction procedures and restriction of handling steps.